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Improve your software

 There are features in software that are a must and you are losing very much from that field.

  1.  Allow express keys or soft keys to execute the "Switch Screen" function
  2. Allow shortcut profiles for different softwares or to be easily switchable take example from "Logitech Gaming software"or probably Wacom. You are my first graphic tablet, I don't want to be disappointed and regret the purchase (probably will be, taking in account the ghost input pen generates and the funny  "bot" flavour support) so giving feedback for you to improve, probably you received it many times but who knows.
  3. Option the Express keys the execute keystrokes not just only one key.
  4. Fix your keys. Slash symbol "/" on the main keyboard and on the Numpad Keyboard has different scan codes. Since you mixed those two I suppose others are mixed as well
  5. Introduce option when holding one of the keys of the pen.. for example the "P1PenButton" when holding to act as a "Scrooll" wheel. Currently I am achieving this with Autohot key script


I also have a doubt on firmware upgrade.  Is there a way to downgrade the tablet ?


Hi Arnaud Lecat, if that's the case then I believe your pen is defective. Since you have an open ticket, I will further assist you through the ticket so we can send over a replacement pen to you.


There is no need to downgrade your tablet's firmware. Having the latest firmware applicable to your tablet is essential for your tablet's performance. 


Best Regards,

HUION Customer Support

Strange. How is it possible that the pen has became dysfunctional ? It has always been laid on my desk, never moved for months ...

Hi Arnaud Lecat, there is no root cause that is determined as to why it was damaged. But we will continue to look into this further. 


Best Regards,

HUION Customer Support

Too fast, too furious. Too fast fo' youu maan ;d.

Yes, you are too fast for your users. So fast you can't hear em. I mounted my three monitors on one stand and this freed space on my desk. That's why I connected the Huion once again. Your software is even degrading over time. Looses the pressure sensitivity in Windows 10. Probably fighting with some other drivers installed.

Just reporting to you things that you must be familiar with before somebody reports them and giving you opportunity to improve your software, despite knowing how convinient it is for you to ignore the userbase.


IYS it is like FYI but means IMPROVE YOUR SOFTWARE.


now going to Reddit to recommend XP-Pen and Wacom and emphasize on the Huion risks.

Hi Hristo Kavalov, we appreciate your feedback on our software and this has been taken note of and will be forwarded to our software engineers. As of the moment, we are hoping for your patience and understanding as we continue to look for ways to further improve our products.


Best Regards,

HUION Customer Support

As a hint at what I discovered is that somehow wintab32.dll is causing the misbehaviour (I think not sure of course). I have installed Logitech Gaming Software cause of Logitech G600 mouse, I belive that this software somehow is also using this wintab32.dll (whatever it is).  Try and catch that if possible but you know I (we) don't trust your words. You just speak to simulate desire for activity. My initial invocation is more than 2 months old. Don't worry, I'll be coming back the whole year to demonstrate how disgracefull your empty words are.

Hi Hristo Kavalov, thank you for sharing what you've observed about the wintab32.dll. I will include this in your feedback that I will be submitting to our software engineers. What I can assure you is we will continue to fine a way to improve our products; both hardware and software. So we really appreciate your input. Thank you.


Best Regards,

HUION Customer Support

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