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Can't download driver

So my family recently bought a new pc and I've been trying to draw using my Inspiroy Q11 V2. I instantly I noticed that I had problems with pen pressure and some other small things, so I decided that I needed to download the driver again, Well, I tried to do that - multiple times by now, but it just. won't. download. There's no error code or anything, it just doesn't work.


1 person has this problem

Hi Lena, kindly try the following:

  1. Make sure your tablet driver has been successfully uninstalled by checking out these videos:
  2. After successfully uninstalling the tablet driver, unplug your tablet from your computer and restart your computer.
  3. Download the latest driver for your tablet which you can download from this link: Huion Q11K v2 Graphic Tablet Drivers
  4. Turn off your antivirus and make sure you don't have any drawing programs open. Install the tablet driver and make sure your tablet is not connected to your computer as you do so. You can follow these articles as well:
  5. Connect your tablet to your computer after you have successfully installed the driver and check if you now have pen pressure and your tablet's press keys work.


Best Regards,

HUION Customer Support

I try to download the manual/driver for the KAMVAS Pro 12 but I can't

Hi Ana Lupe de la Pena, kindly try downloading it again using this link: Huion Kamvas Pro 12 Drivers and User Manuals.


Best Regards,

HUION Customer Support

Hello I have a problem with downloading the driver, for some reason the "Preparing to download screen" remains frozen, therefore the driver cannot be installed. I've waited hours, but it remained frozen. I can't exit out of the screen and it remains frozen there forever. I don't know how to fix the problem, nor have I found a solution that can help me. The model is Huion H420.
If you could help with this problem it'll make me very happy :)


Hi Coconut Boy, I'm sorry to know that. I've sent the driver to you through WeTransfer; for Windows and Mac.


Best Regards,

HUION Customer Support

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