Solved

brush and eraser switching

Please, help

I use two graphic editors - Photoshop and Illustrator. The problem is switching the pen from the brush to the eraser. In Illustrator, I configured this function, it works. But at the same time, in Photoshop, the brush does not switch to the eraser!

My tablet H640p. I downloaded the driver version v14.8.90.1126

  • Hi Екатерина Литовская, we have replied to your ticket last Feb. 10th. May you please respond back?


    The reason why the button works in your Illustrator but not in Photoshop is possibly because the shortcuts are different for these two software. Please try the following steps that may help you in configuring the press keys in different software:

    1. Open the HUION tablet driver and click on Settings.
    2. Make sure you are in General Settings
    3. Click on "Add App" 
    4. On the pop-up window, choose the software.
    5. Click "OK" and the software will be added on the list of apps then click "Edit". Please see an image for Step #s 1-5 below:
    6. Select "Press keys" and "Digital Pen" and change the necessary shortcut functions you want the express keys and pen buttons to perform for the specific software.
    7. Click "Apply" or "OK". Please see image below for Step #s 6 (#1 in the image) and 7 (#2 in the image)
    8. Repeat Steps 1-7 for all the necessary drawing software you want to configure. 


    Best Regards,

    HUION Customer Support

  • Does not work this procedure for MS PowerPoint.

  • Hi Nitesh Yelve, since the initial steps provided did not resolve your issue, I will reply to your ticket and will further assist you from there.

    Best Regards, 

    HUION Customer Support

  • Hi,

    I have resolved the issue. the problem is not with the tablet, in the Microsoft PowerPoint shortcut key E is for complete ink removal from the slide and control+E is for selective erase during presentation mode.. so  I had to only customise the key options of the tablet for Microsoft PowerPoint.. thank you

  • Hi Nitesh Yelve, thank you for the update. We are very glad to know the problem is solved. If you have any other questions, please feel free to contact us. We will try our best to help you.

    Best regards,
    HUION Customer Support

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