Solved

Power Button on Kamvas Pro 12

After plugging in my Kamvas, I turned it on, it gave me no signal. I decided to turn it off and then on again, but now the power button is stuck and won't work.

  • Hi Jake Mensink, thank you for posting your issue and I'm sorry to know that your power button is stuck. Please send the following information to service@huion.com so we can assist you further:

    • Purchase order number;
    • Product serial number (S/N), which can be found at the back of your unit;
    • Link where you purchased the item;
    • A video that clearly shows your issue (kindly send it through WeTransfer or upload to Google drive and grant permission to allow anyone with a link to view it).


    Best Regards,

    HUION Customer Support

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