Hi A O Adebayo, thank you for posting your issue. May you please answer the following questions:
Kindly try the following steps:
If you still experience the pen issues after performing the steps above, please send an email to firstname.lastname@example.org with the following information so we can assist you further:
HUION Customer Support
Hi A O Adebayo, thank you for your reply. Kindly click on "About" and let me know whether the driver shows "Device connected" as seen from the screenshot below:
On this same page, kindly provide the version number of your driver.
If your tablet driver is showing as connected, you can try testing your tablet using a drawing software like Photoshop, Krita, Medibang, Painter, Artweaver, and the like. There are lots of different drawing software you can use, depending on your preference. There are some that are free to download and use from the internet while others need to be purchased.
I'll wait for your reply so I know what steps we need to do next.
HUION Customer Service