I have the H420 tablet and pen for over 2 months now. But today the pen won't move the mouse cursor even though the tablet is connected.
I switched the pen battery and replaced the nib. It still the same. I also checked the tablet and nothing is broken. I don't know what to do at this point, can you help me?
my computer is macOS Catalina. version 10.15.3
found the e mail, I will send a video
HUION Customer Support
Thank you, don’t know what happened before but I am operational now!
Hi Debbie Seazell, I'm glad that your tablet is working fine now. Enjoy!
Huion Customer Support