My Huion tablet worked the first day I got it; the driver downloaded correctly, the tablet worked like a dream. However, the second day of owning it and trying to use it, the driver did not recognize the tablet at all. I tried the other USB port, and un-installing and re-installing the driver several times, and have tried connecting the tablet finally again today (three days later) and it still was not recognized by the driver. I'm not sure if I should send it back and get a refund or what.
Hi Sabrina, thank you for reporting your problem. May you please try to do the troubleshooting steps found in this article: What To Do When Huion Driver Shows Device Disconnected?. If the issue still persists, please send the following information to email@example.com:
HUION Customer Service