My Huion Tablet Kamvas Pro 16 display is not working. The power button is not lighting on. There is no display showing at all.
I plugged in all the wires, and it is connected to my computer. I installed the driver. The express keys work, except the power button. The pen works.
Hi Cynthia, thank you for reporting your problem with your Kamvas Pro 16. May you please try to do the troubleshooting steps found in this article: What to Do If Your Huion Pen Display Shows A Black Screen or No Signal. If doing so still does not resolve your concern, your 3-in-1 cable may be defective. Please send the following information to email@example.com:
HUION Customer Service