Solved

huion kamvas pro 12 pen calibration issue

received my tablet today and pen will not calibrate. mouse and pointer always off from the pen by about 5mm. have recalibrated monitor on driver settings multiple times and it still is highly inaccurate!

plz help

  • Hi Nothing Here, thank you for posting your concern in calibrating your Kamvas Pro 12. 


    Usually, the industry standard for this kind of product is ±0.5 mm offset in the middle area and ±1~3 mm in the surrounding areas. If the cursor offset is beyond the normal range, please do the following steps:  

    1. Please open your tablet driver and click on "Work Area"  
    2. On "Select Current Display", choose which display you want to use for your tablet.

      image

    3. Then click "Monitor Calibration" and click "Restore default" in the Drive calibration test screen.
    4. Click "Apply" or "OK".
    5. On your computer settings, go to Display Settings > Display > Screen resolution > Make text and other items at 100%.
    6. Align the top of the screens.image 

    7. Install the latest driver from the Huion Official Website.


    If the problem persists, please provide the following information to service@huiontablet.com so we can help you further:

    • Product order number;
    • Product serial number (S/N) which can be found at the back of your unit;
    • Link where you purchased the item;
    • A video that clearly shows your issue (kindly send it through WeTransfer or upload it to Google drive and grant permission to anyone with the link to view it).


    Best Regards,

    HUION Customer Support

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