received my tablet today and pen will not calibrate. mouse and pointer always off from the pen by about 5mm. have recalibrated monitor on driver settings multiple times and it still is highly inaccurate!
Hi Nothing Here, thank you for posting your concern in calibrating your Kamvas Pro 12.
Usually, the industry standard for this kind of product is ±0.5 mm offset in the middle area and ±1~3 mm in the surrounding areas. If the cursor offset is beyond the normal range, please do the following steps:
Align the top of the screens.
If the problem persists, please provide the following information to firstname.lastname@example.org so we can help you further:
HUION Customer Support