my tablet (h430p) works, but pen doesnt. Help me, please./Мой планшет работает, драйвера пишут:"Устройство подключено", но ручка не работает. Пожалуйста, помогите.
Hi Мина Черепашка, thank you for reporting your problem with your pen. Please try using your pen without any driver installed. If the pen works without the driver, then the issue may be caused by the driver. Please reinstall the latest driver version for your tablet. If it still does not work without the driver, there's a possibility that the pen is defective. Please send the following information to firstname.lastname@example.org for further assistance:
HUION Customer Service