Start a new topic
Solved

Pen won't work

Hi. I am using a Huion 420. Today, I accidentally dropped my pen on its tip, and now it is glitching out. I've tried everything; changing the tip, changing the battery, and leaving it alone for a few hours. But my pen still won't work. Is there anything I can do about it?

1 Comment

Hi Phoenix, thank you for reporting your problem and I'm sorry to know about your pen. All Huion products come with a one year warranty. This applies to all purchases made from our authorized online and offline platforms that can be found in our system. However, I'm sorry to inform you that man-made damages are not covered with this warranty. Please feel free to purchase a new pen through this link: Battery Pen P68.


Best Regards,

HUION Customer Support

Login to post a comment