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Broken HDMI cable

I plugged in the HDMI cable and the cord got stuck. When I tried to remove the cord the gold medal neck remained stuck inside my computer exposing several tiny wires. 

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Hi Nancy, 


Thank you for reporting your issue and I'm sorry to know about what happened to your cable. Please let me know if you have not gotten a resolution for this so I can convert this topic into a ticket and we can assist you further.


Best Regards,

HUION Customer Support

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