Cursor is not visible

G

Gira Hasty

がトピックを開始しました 4か月前

Good evening sir/maam I would like to ask is there any way to see the cursor on my phone I'm using redmagic 6r and my tablet is HS610 thank you

O

Orliza Amodia
はこう言いました： 4か月前
Hi Gira, I'm sorry that your cursor is not visible on your ZTE Red Magic 6R phone. Sadly, due to some phone's architecture, the cursor is not visible on some phone models. I will report this to our software engineers so they can look into the feasibility of having a cursor in the future. Kindly provide the following:
1. Android version
2. Your drawing app and version
3. Your HS610 tablet's firmware version - connect your HS610 tablet to a Windows or Mac computer, install the driver, and go to the driver's Settings > Device tab.
In the meantime, when using your HS610 on your phone, we recommend using the HiPaint app and enable the cursor so you can use your tablet with cursor within the app. We appreciate your patience and undestanding.
Best Regards,
HUION Customer Support

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