My Kamvas Pro 20 2019 tablet is no longer working

Hello,

I have noticed that my tablet has broken down.

While my tablet was working fine until then, I took a break from work... 

I did some manipulations on my computer (I installed an extension on my Chrome browser) and when I wanted to get back to my work, the tablet was not working anymore.

I don't know if there is a cause and effect.


The screen is still working, the keys too but the pen is no longer located. I did a test with the driver too but it doesn't work anymore ....


I have uninstalled and reinstalled the driver several times, I have restarted my computer several times.

Nothing works.


Can you help me please?


  • Hi Gaël Rageade, thank you for contacting us. We have replied to you via ticket, please kindly check.

    Best Regards,

    HUION Customer Support

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