解決済み
I have a problem with my stylus (Kamvas Pro 13)
Hi. My stylus had a problem with his nib. The problem is that the nib is inside the pen! And it can't get out!
Can you guys help me?
HUION
HUION
Hi. My stylus had a problem with his nib. The problem is that the nib is inside the pen! And it can't get out!
Can you guys help me?
Hi Arthur Ghion, May I know if the pen has accidentally dropped. If the nib snap inside the pen, it is difficult to get the snapped nib out. By the way, there is a nib clip inside the pen, you can use it to get the nib out of the pen.
Best Regards,
HUION Customer Support
Well, that happend a long time ago. I dosen't used very much the kamvas, so i wasn't paying too much atention through all this, until one day, i decided to use the kamvas, and the nib wasn't there! I think it started to wear out beacuse it passed a really long time so, i dont know if it dropped off the table or something else.
Hi Arthur Ghion, May I have a picture of your pen nib.
Best Regards,
HUION Customer Support
Hi Arthur Ghion, Thank you for your picture. I am afraid that you could not easily get the nib out according to the image. How about buying a new pen? Your tablet model is kamvas pro 13, so PW507 is compatible with the tablet.
Best Regards,
HUION Customer Support
Thank you!