Hi, my kamvas 13 has something wrong, and the pressure sensitivity is inverted.
N
Nicholas Minch
はこう言いました：
1年を越える 前
I am running into the same issue. my pen will be hovering, and the pressure will be maxed out but when I am pushing firmly the lines turn thin. Please get this fixed.
J
Jessica Wen
はこう言いました：
1年を越える 前
Hi Nicholas Minch, thank you for your feedback, we have created a ticket for you, please kindly check and reply to us by email.
Best Regards,
HUION Customer Support
l
lucy topping
はこう言いました：
5か月 前
I'm having a problem I with my huion kamvas 13, ive got everything plugged in including the hdmi cable but it powers on and says no signal. ive try unplugging it and replugging it and tried resetting the tablet itself. But nothing has worked.
Hi Lucy, I'm sorry the steps in our article didn't resolve your issue. Kindly check our reply to your ticket and reply to us from there so we can assist you better. At this point, we need more details from you, such as your cable connections, serial number, and order number, so we can assess whether a cable or tablet problem causes your issue. We will assist you further through your ticket. Thank you for your understanding and cooperation.
I am running into the same issue. my pen will be hovering, and the pressure will be maxed out but when I am pushing firmly the lines turn thin. Please get this fixed.
Hi Nicholas Minch, thank you for your feedback, we have created a ticket for you, please kindly check and reply to us by email.
Best Regards,
HUION Customer Support
I'm having a problem I with my huion kamvas 13, ive got everything plugged in including the hdmi cable but it powers on and says no signal. ive try unplugging it and replugging it and tried resetting the tablet itself. But nothing has worked.
Hi Lucy, I'm sorry about the "no signal" issue you're experiencing with your Kamvas 13. Kindly try the steps in this article: How to fix my Kamvas 13 no signal black screen problem?
Best Regards,
HUION Customer Support
Nothing has worked still.
Hi Lucy, I'm sorry the steps in our article didn't resolve your issue. Kindly check our reply to your ticket and reply to us from there so we can assist you better. At this point, we need more details from you, such as your cable connections, serial number, and order number, so we can assess whether a cable or tablet problem causes your issue. We will assist you further through your ticket. Thank you for your understanding and cooperation.
Best Regards,
HUION Customer Support