Kamvas 22 PLUS driver does not work for other macOS users
Eldes Studio
I installed the driver under a user (administrator) of my macOS and under that same user it worked perfectly.
However, my Kamvas did not work under another user of the same macOS.
When trying to run the driver (HuionTablet app), under another user, an error message window appears (screen capture attached).
HOW SHOULD I PROCEED for my Kamvas to work for all users of my macOS?
Info:
- Model: Kamvas 22 Plus
- Driver version: 15.5.0.322 (135)
- OS: macOS Big Sur (11.5.2)
- Computer: MacBook Pro Retina 15-inch Mid-2014
(120 KB)
Hi Eldes Studio, thank you for reporting your concern. However, I'm sorry to let you know that as of the moment, our drivers can only work under the administrator account due to rights limitations when using accounts other than the administrator.
Best Regards,
HUION Customer Support
The other account is also an administrator account (attached image) and the driver does not work (shows that error message).
Hi Eldes Studio, thank you for sending over the screenshot and I'm sorry for the late reply. This issue is currently being worked on by our software engineers and we will let you know as soon as we have an update. We would like to ask for your patience and understanding as we do our best to resolve this the soonest.
Best Regards,
HUION Customer Support