(PLEASE HELP) Kamvas 13 pen pressure not working
Greetings, I've had this huion for about a year or two and I've had pen pressure problems since I got the the thing. I got the pen pressure working for a good 6 months now I downloaded a new animation software to do my job and now the pen pressure doesn't work. I tried everything from replacing the nib, to reinstalling drivers and it still not working. Please help
Hi KarlCantSpell, kindly provide the following so we can check on it:
Best Regards,
HUION Customer Support
Hello, I am having a similar problem. My tablet is a kamvas 12 and I´ve had it for some months and it doesn´t let me draw in certain programs. I started using a program and after some time it didn´t let me draw in it, the pen still worked in ther stuff. Then I changed to another program and it did let me draw. But again after some time it doesn´t let me. What can I do about it?
Hi Aarón Castillo, when your pen stops working, does the tablet driver still detects your tablet being connected to your computer or does it show "Device disconnected"? Kindly provide the following as well:
Best Regards,
HUION Customer Support
ok so i am currently trying to use my kamvas 13 for the second time in its use and for some reason every time i draw a line, tap, select, etc., it reads as if i tapped twice. and if i draw two lines, and press the backspace, it erases both. i also realized while going on the pressure sensitivity settings for the pen that you can see that the lines are being drawn TWICE, overlapping one another. I just got this thing and im wondering if theres an easy fix or if my stylus is already broke
Hi Saralyn M., may you please provide the following so we can assist you better:
You can also try the following steps to either resolve or at least help troubleshoot your issue:
Best Regards,
HUION Customer Support
Hello
Answering ryour question, the tablet doesn´t show "device discconnected", and it still works, just not in the programs. And to th other things:
-My opperating system is Windows.
-The version of the driver is, at least the version number: v14.8.166.1482.
-And the programms were: Paint Tool SAI, version 1.2.5, and the other one is Fire Alpaca, I can not find the version, but it says is the 64 bit one, so it may help.
Thanks and best regards
Hi Aarón Castillo, thank you for providing your information. Kindly send the same information to service@huion.com so we can test your tablet using our QC software. This will help us check your hardware's performance.
Best Regards,
HUION Customer Support