Huion GT-156HD V2 | Pen suddenly stopped working

Hello, I've had a Huion GT-156HD for almost 2 years now (we got it on November 2018 and it arrived on January 2019) and the pen suddenly stopped working some months ago, we bought another charger thinking that was the issue, but they still didn't work. Recently we bought a new pen (P68D, the replacement for P330) but we can't seem to find how to connect it to the pen display and make it work (the only thing that came in the package was the pen).

P330 ⬇️ 

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P68D ⬇️

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  • Hi Liliana Reséndiz, have you inserted a new AAA battery inside the PEN68D pen? If you have, did you make sure that you press the on button at the top of the pen? Here's a video that can help you on how to use your battery pen PEN68D: How to use the battery pen (Pen 68)?.


    Best Regards,

    HUION Customer Support

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