huion 950p express keys not working

:)

がトピックを開始しました 2年近く前

i tried re installing the driver but they still arent working

O

Orliza Amodia
はこう言いました： 2年近く前
Hi Vyusti Mayekar, may you please check if your tablet driver is showing "Device disconnected"? If it does, please try to follow the steps found in this article: What To Do When Huion Driver Shows Device Disconnected?.

Kindly answer the following questions as well:
1. What driver version have you installed?
2. What is your computer's operating system?
3. Does the tablet's light light up when you press the keys?
4. Does the tablet's light light up when you tap your pen on the tablet's surface?
Best Regards,
HUION Customer Support
M

Midori Sketches
はこう言いました： 2年近く前

Hello, I have the same tablet and the same issue. The driver says the device is connected.
- My OS is Windows 10.
- I have the most recent driver (from July, just updated).
- The tablet lights up when my pen is near, but NOT when I press the keys.

The express keys don't work across a multitude of programs. Everything else is normal.

Is there any other solutions I might try?
M

Midori Sketches
はこう言いました： 2年近く前

False alarm. The lock was switched on. Apologies for the inconvenience
O

Orliza Amodia
はこう言いました： 2年近く前

Hi Midori Sketches, not a problem. Feel free to reach out to us again whenever you have questions or concerns.

Best Regards,
HUION Customer Support

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