Huion wont repsond to my ticket!!
I ordered the Kamvas 24 pro for my significant other as an anniversary present, and i STILL don't even have any responds to my ticket. I understand that they are shippnig from China, but when i spend almost $100 on shipping a $900 product, i would expect at least a response to my ticket at MINIMUM.
Has anyone else had nightmare-ish experiences with this customer support. I'm not even awake when their customer service representatives are online.
I always like supporting different Brands, and the value of the 24 pro is what drew it to me over other offerings. But this doesn't bode well for huion as brand.