pen sensitivity

Ive been using my Inspiroy Ink for about a month already. It works beautifully however Im having trouble adjusting my pen sensitivity. When my pen hovers over the tablet, it still leaves strokes and it bothers me a lot. How do I fix that?

  • Hi Kacey, you are experiencing a "hovering issue" with your pen. Kindly check out the troubleshooting steps found in this article: Hovering Issue with Huion Digital Pen. Please send the necessary information to the said email in the article so we can assist you in testing your tablet further and process a replacement pen if needed.


    Best Regards,

    HUION Customer Support

  • I have changed the nib. I have restarted the computer: Mac OS Catalina 10.15.6   H610 tablet shows connected. When I touch the tablet with the pen the green indicator light comes on but no response on the computer screen. Pen and tablet have been used approximately 20 hours. They have not been dropped or damaged. Is there a solution?

  • Hi Gary Dittmar, kindly check if the necessary apps have been added to your whitelist. Please go to: Mac System Preferences > Security & Privacy > Privacy > Accessibility. The make sure that Huion Tablet and TabletDriverAgent apps are added and are checked. 


    Best Regards,

    HUION Customer Support

  • Ia there a way I can change the sens of my huion pen
  • Hi Synctic, if you are referring to the pen sensitivity, then yes, you can do so in the tablet driver. Just click on the "Digital Pen" tab.


    Best Regards,

    HUION Customer Support

  • queria saber como abaixa a sensibilidade pq qnd n encosto a caneta no tablet como a sensibilidade ta alta a caneta ainda desenha mais n quero isso como posso abaixa a altura ?



    1人 これを「好き」
  • Hi Rodrigo memeiro, our tablet's sensing height is 10mm above the tablet. You can adjust the pen sensitivity in the driver's Digital Pen settings for Window or Stylus Pen settings for Mac.


    However, if what you are experiencing is the pen drawing or writing even before touching the tablet, you are having a pen hovering issue. Kindly try the steps found in this article: Hovering Issue with Huion Digital Pen. If this does not resolve it, please send the following to service@huion.com for further assistance:

    • Serial number (found at the back of your tablet, right after S/N)
    • Order number
    • Version of the tablet driver you installed
    • Your computer's operating system and version


    Best Regards,

    HUION Customer Support

  • Hi, I have a similar problem on a Huion Kamvas 12. After releasing the pen nib from the display the Illustrator software understand as is still press for a fraction of a second and draws an extra point in almost every trace I do.

    I'm talking to service@huion.com but they didn't resolve it yet.

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