解決済み

Q11k Work Area Problem

Miss Theus

がトピックを開始しました 3年を超える前

Hello, I have an issue with the driver for the Q11K v2. I am trying to set a custom Work Area for my screen. I am able set a custom area for the Tablet itself, but I can't set a custom area for the screen. I am on MacOS Mojave 10.14.6.

I also have a Windows 10 machine, and it works perfectly on there. I am able set a custom area for both the Screen and the Tablet. On Windows there are these little Green Handle on the corners of the screen to adjust. On the Mac version, I don't see this. Am I unable to do this.

I submitted a ticket already, however, I haven't got a response in over a week. Attached are screenshots.

Is this possible with the current driver? Am I doing something wrong?

Thank You for any help.

huion2.png

(153 KB)

huion.png

(158 KB)

O

Orliza Amodia
はこう言いました： 3年を超える前

Hi Miss Theus, we are sorry to inform you that it is not possible to adjust the work area using our Mac OS driver as of this time. This feature is currently possible only for tablet displays but not for graphic tablets. Hoping for your understanding.

Best Regards,
HUION Customer Support
M

Miss Theus
はこう言いました： 3年を超える前

I see. Thanks for the response. Do you think this feature could be implemented in the future? I would like to use that feature with my Mac, if not I probably going to have to reconsider using Huion unfortunately.
O

Orliza Amodia
はこう言いました： 3年を超える前

Hi Miss Theus, I have taken note of this feature to be forwarded to our software engineers. As to if or when it will be implemented, I'm sorry to inform you that we currently don't have that information. Please check our official website regularly for the latest updates. Thank you...

Best Regards,
HUION Customer Support
M

Miss Theus
はこう言いました： 3年を超える前

Thanks for doing that. I guess I can mark as solved. Thank for your help.
O

Orliza Amodia
はこう言いました： 3年を超える前

Hi Miss Theus, you're welcome.

Best Regards,
HUION Customer Support

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