解決済み
HS611 Phone Working Area
I'm having problems in which my HS611 tablet dosen't switch to the phone working area when plugged in. The working space is stretched out and hard to draw prpportionately. I already saw the post "Tablet Working Area Issue" but since that is an older tablet and mine is a newer one. Do I still have to update the filmware? Thanks!
Hi Rafael Borka, I'm sorry to let you know that the HS611 is not compatible with the Samsung Galaxy Tablets. It is only compatible with Android phones; not tablets. This incompatibility is the reason why you encountered problems when switching to phone mode and that you can't draw on the entire tablet screen.
Best Regards,
HUION Customer Support
Hello, when I connect my hs64 to the pc it remains in phone mode, what can I do?
Hi David Muñoz Bustos, pls press button #1 for around 3 seconds to exit from phone mode and revert back to pc mode.
Best Regards,
HUION Customer Support
I'm also having the same problem but i have a hs611
when I plug it into my PC it has phone mode
I tried 8+10 it didn't work.
Hi Federico Martinez, May I clarify with you if you couldn't revert to PC mode from phone mode. If so, please kindly try to uninstall and reinstall the driver.
Best Regards,
HUION Customer Support
Hi Federico Martinez, Apologize for misunderstanding you. May I confirm with you what is the specific issue with the tablet. If you draw on the tablet but nothing happens in your phone when the tablet is in phone mode.
Best Regards,
HUION Customer Support
Hola que tal! No la uso en un smartphone, la uso en una tablet lenovo P11. Y tanto en vertical como horizontal no se correlaciona con la huion. Los trazos para arriba y abajo son dispares a lo que hago en la tablet, en la huion son más largos y en la tablet p11 son muy cortos y lentos y de forma lateral es a la inversa. Hago trazos largos y se hacen cortos. No se como cambiar de modo smartphone a modo pc ya que en ambos casos con los botones 8 y 10 no cambia nada
Hi Federico Martinez, Thank you for your clarification. Actually there are two modes, PC mode and phone mode. PC mode works when you connect Huion tablet to your computer. Phone mode works when you connect Huion tablet to your phone or tablet. Therefore you don't need to change it to PC mode when you use tablet lenovo P11. On phone mode, you still only use the left part of Huion tablet to draw and it will reflect on your tablet lenovo P11, so the working areas of both are not same. Would you mind taking a video that can show the specific problem clearly (upload to Dropbox or Google drive would be preferred and please grant permission to anyone who has the link to view it). You can use your phone in taking the video provided that we can clearly see both your tablets and your pen.
Best Regards,
HUION Customer Support
Hi Federico Martinez, Please send us the video to service@huion.com and inform us you have reported this issue on forum. We would suggest you take a video that can show the specific problem clearly (upload to Dropbox or Google drive would be preferred and please grant permission to anyone who has the link to view it). You can use your phone in taking the video provided that we can clearly see both your tablets and your pen.
Best Regards,
HUION Customer Support
When I connect my huion HS 611 to my phone tablet's working area is stretched