How do I calibrate a extra pen?

M

Miuna A.

がトピックを開始しました 3年を超える前

I lost the pen to my Huion GT-221 but it came with an extra one. I just don't know how to use it. can anyone help me?

O

Orliza Amodia
はこう言いました： 3年を超える前
Hi Miuna A., the GT-221 tablet comes with a battery-free pen. If you lost the original pen, then you can just use the extra pen like the original one. No need to do anything else. If the extra one does not work, please try to uninstall the tablet driver, unplug the tablet from the computer, plug it back in and try the tablet without the driver. If the pen works without the driver, then reinstall the latest driver using this link: HUION GT-221 Tablet Drivers (NOTE: Make sure your tablet is not connected to your computer while installing the tablet driver.)
On the other hand, if the pen still does not work without the driver, please send an email to service@huiontablet.com with the following information to be assisted further:
- Product order number;
- Product serial number (S/N), which can be found at the back of your unit;
- Link where you purchased the item;
- A video that clearly shows your issue (kindly send it through WeTransfer or upload to Google drive and grant permission to anyone with a link to view it).
Best Regards,
HUION Customer Support
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