解決済み

Huoin Kamvas Pro 13 issue

Hey all,


I got my Huoin Kamvas Pro 13 tablet last year around November and I started picking up issues.

This happened two weeks ago suddenly whilst I was drawing.

My pen seemed to hover or not respond at all even to pen presses onto the tablet.

I changed the nib, made sure that it spins, made sure everything is clean but it still is not responding to my light taps or movements onto the screen.


So, I reinstalled the driver, re installed everything, replugged the cords and nothing.

Im still at this problem.


Anyone know how to fix? 




6人 がこの問題を有しています
  • i pluged both cables but it still shows no signal

  • Hi kasparas jurkulnevicius, kindly try the steps found in this article, if you have not done so: What to Do If Your Huion Pen Display Shows A Black Screen or No Signal.


    Best Regards,

    HUION Customer Support

  • Hi I just purchased a Kamvas 13, and HDMI does not connect to my computer as the HDMI port is and old one  in my computer, please advise how should i go about this issue.

  • Hi kaizer Mithaiwala, as I've replied to your other post on a different topic, may I know what you mean by old HDMI port? Is your computer a desktop or a laptop? If it is a desktop, please make sure that you connect your HDMI to your dedicated graphics card, if you have one. If you have a different port on your computer, you may need to purchase an adapter.


    Best Regards,

    HUION Customer Support

  • Hi yes, I've owned a Kamvas pro 13 for about roughly a year now and all of a sudden my pen stopped working right. Like the pen sensitivity became inverted somehow, the harder I press causes the brush to decrease in size rather than increase. Getting a new pen didn't seem to help and I've tried reinstalling drivers which didn't work. Any advice would be much appreciated!


    Thanks again

  • I ordered Huion Kamvas 13 last December 25, 2020, from Lazada Philippines. It was working fine for a week and then it suddenly won't turn on. I plugged all the cables properly but it doesn't work at all. The red light in the power button is also not showing. I also tried to another pc but it still doesn't turn on.  

    I emailed the support team and there's no response on my ticket. I am worried that my money will go to waste.

    Can you help me with this? 

    I also saw a video regarding this issue, and we're having the same problem. https://www.youtube.com/watch?v=kByIOEGNEwY&list=LL&index=1

  • Hi TigerClaw64, we will have to check on the driver versions you've tried, your computer operating system and version, and your drawing program version. We've replied to your ticket and kindly test your tablet using the software we've sent there so we can check whether the issue is with the hardware or software. Please send your video as a reply to your ticket.


    Hi Franchesca Del Mundo, it is possible that your cable may be defective. And as I've replied to your other posts, we will reply to your ticket first thing tomorrow.



    Best Regards,

    HUION Customer Support

  • Hi for all friends have the pen stop working, i discover a little problem but nothing serious, if you open de pen youl see the coil has loose wire and you just have to solder them to the board, i just recover two pens with this problem.



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