GT221Pro graphics pen not connected

I am new to this.

My laptop is connected top a Kamvas GT221Pro monitor with graphics pen.

 I have Illustrator CC.

 I installed the latest GT221Pro driver. 

I opened Illustrator, and selected "new pen" and Caligraphy" and set the pen thickness, roundness etc.  

With Illustrator open, the mouse pad  on teh laptop draws the freehand pen shape as per the thickness etc that I set and this is duplicated on the Huion monitor.

But the physical pen does not make any marks when touched on the Huion Camvas monitor.

The pen is charged, connected by USB to the laptop, the pen lights are on.

But the pen does not seem to be connected to anything.

**** THE MARKS SHOWN IN THE ATTACHED PHOTO ARE MADE BY THE MOUSE PAD ON THE LAP TOP, NOT BY THE PEN.

Please explain what I am doing wrong.

Thank you.

huion pen.jpg
(1.22 MB)
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