Huion Kamvas 16 Pro not powering on - First boot

I just unboxed the tablet plugged the USB, HDMI and power as instructed but it won't power up. All I get is a black screen with no light to indicate any power connection.
  • Hi Abel, I'm sorry your tablet is not powering on. I will create a ticket for you so I can assist you better. Please check your spam or trash folders if you didn't receive my email in your inbox. Better yet please add our service emails (service@huiontablet.com and service@huion.com) to your contacts list so you won't miss any communications from us.

    Best Regards,

    HUION Customer Support

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