huion 420 mouse doesnt show

I bought this product and i updated the lastest drivers, but the mouse doesnt show and my computer is recognizing 

Ícone "Verificada pela comunidade"

  • Hi Oturan br, I'm sorry for the issue you are experiencing. May you kindly provide the following so I can better assist you:

    1. Computer operating system and its version
    2. The driver version currently installed on your computer.
    3. Does the driver detect your tablet, or does it show "Device disconnected"?

    I look forward to your reply. 

    Best Regards,

    HUION Customer Support

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