Solved
my laptop doesn't support hdmi or type-c
Hello! I want to buy kamvas pro 16 (2.5k) but my laptop doesn't support hdmi or type-c connections. Would you recommend any specific adapter or it won't work at all? I am attaching pics of my pc ports, if that makes it any easier for you.
Thank you.
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Hi Thomas, thank you for your interest to purchase our product! And thank you for sending pictures of your computer ports. I noticed you have two ports that can handle display connection: DisplayPort and VGA.
We recommend purchasing an HDMI to DisplayPort adapter (the top image above) since the tablet display you want to purchase has a 2.5K resolution. Moreover, DisplayPort has a better display quality than VGA. When you receive your tablet, you can refer to this article on how to setup your tablet display: How do I connect the Huion Kamvas Pro 13 (2.5K) & Kamvas Pro 16 (2.5K) to my computer? (NOTE: Please use Connection Mode 1 and connect the HDMI to your adapter then connect it to your DisplayPort.)
Feel free to let me know if you have more questions. Thank you for choosing HUION!
Best Regards,
HUION Customer Support
I will try this way thank you very much!
Hi Thomas, you're welcome!
By the way, I recommend checking if your DisplayPort or VGA ports are both working well by connecting a monitor or TV to those ports first before purchasing an adapter.
Best Regards,
HUION Customer Support