scrol-panel didn't work

 I have Kamvas pro 16 (GT-165) and have installed and reinstalled some versions of the driver, but the scrol-panel didn't work. I use Krita and have try it also in firefox/chrome. both of them doesn't work.

Firmware was up to date.

The shortcuts in the huion-software was correctly configured.

Can someone help me?

  • Hi Deniz, since the shortcuts won't work with the latest firmware and driver, let's check if your hardware is working fine. We have sent the test software to your email through your ticket. Kindly check my colleague's reply in your spam or trash folder if you didn't find it in your inbox, and test if all your tablet works fine. We will further assist you through your ticket. Thank you for your understanding.

    Best Regards,

    HUION Customer Support