My kamvass 22 plus had a black screen.

The charger cord says it's plugged in and had a green light but my tablet won't turn on at all.

1 person has this problem
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  • Hi Sam, does the tablet's power button have a light as well? What color is it? 

    Kindly try the following:

    1. Disconnect the 3-in-1 cable from the power adapter, then plug it back in. Ensure that the cables are firmly connected.
    2. Try connecting the power cable directly to a wall outlet instead of using an extension cord.

    If the power button doesn't have a light on it and the steps above do not resolve your issue, we will further assist you through your ticket.

    Best Regards,

    HUION Customer Support

  • The tablet light that says it's connected to the power is not any color. It's just blank. Okay I did them.
  • Hi Sam, thank you for your reply. In that case, I will reply to your ticket and further assist you from there.

    Best Regards,

    HUION Customer Support

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