So i lost my pen to my huion h430p and i bought a replacement how do i connect it?
J
Jessica Wen
said
3 months ago
Hi Giancalisto Joshua Prasetya, thank you for contacting us. May I know what model of the replacement pen you bought. actually for battery-free pen, you can use the pen directly once you connect the tablet to your computer and the driver is installed and connected.
G
Giancalisto Joshua Prasetya
said
3 months ago
Oh i bought the pw201 the one i bought said in the description it was battery free
thanks for the help
J
Jessica Wen
said
3 months ago
Hi Giancalisto Joshua Prasetya, thank you for the reply. It's a correct pen for H430P. Can it draw when you connect the tablet to your computer and the driver is installed and connected. If not, please provide us with the following information:
1. The photo of the replacement pen you bought
2. Operating system, Windows or Mac
3. Product serial number (from the back of the tablet)
4. The version of driver
Best Regards,
HUION Customer Support
G
Giancalisto Joshua Prasetya
said
3 months ago
It works thanks for the help!
G
Giancalisto Joshua Prasetya
said
3 months ago
I have another question tho
how do i disable the hover thing?
J
Jessica Wen
said
3 months ago
Hi Giancalisto Joshua Prasetya, thank you for your reply. I am sorry to inform that disabling the hover mode is contradictory with the principle of pen working. Actually the hover mode helps users position the cursor to draw conveniently. Hoping for your kind understanding in this matter.
Hi Giancalisto Joshua Prasetya, thank you for contacting us. May I know what model of the replacement pen you bought. actually for battery-free pen, you can use the pen directly once you connect the tablet to your computer and the driver is installed and connected.
Oh i bought the pw201 the one i bought said in the description it was battery free
thanks for the help
Hi Giancalisto Joshua Prasetya, thank you for the reply. It's a correct pen for H430P. Can it draw when you connect the tablet to your computer and the driver is installed and connected. If not, please provide us with the following information:
1. The photo of the replacement pen you bought
2. Operating system, Windows or Mac
3. Product serial number (from the back of the tablet)
4. The version of driver
Best Regards,
HUION Customer Support
It works thanks for the help!
I have another question tho
how do i disable the hover thing?
Hi Giancalisto Joshua Prasetya, thank you for your reply. I am sorry to inform that disabling the hover mode is contradictory with the principle of pen working. Actually the hover mode helps users position the cursor to draw conveniently. Hoping for your kind understanding in this matter.
Best Regards,
HUION Customer Support