huion hs64 device disconnected

The table works normally but I can't configure it because it shows device disconnected

  • Hi Mateus Henrique alves rocha, I'm sorry to hear that you are experiencing problems with the tablet. May I know what version of the driver you are using, please try to perform the following steps:

    1. Uninstall and reinstall the latest driver;

    2. Plug the tablet in a different USBA port on your computer/laptop;

    3. Change a cable;

    4. Connect the tablet to another computer if you have access to it;

    Best Regards,

    HUION Customer Support

  • I did all the steps but nothing works, I even formatted windows even so it appears as a disconnected device, and I've already tested it with all the drivers.

  • and when I turn on the pc it keeps blinking between device connected and disconnected, but after a while it stops.

  • Hi Mateus Henrique alves rocha, thank you for the reply. We have created a ticket and replied to you, please kindly check.

    Best Regards,

    HUION Customer Support

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