Kamvas 13 (GT 133) erratic pen issues

Hello Huion,
I have a weird issue with my pen : when I turn my tablet ON, often the pen is not recognized, or acts in a weird way (i.e. on the other screen, or upside down). I have to turn my tablet ON and OFF several times to make the pen work well.
I work on a macbook pro, I reinstalled the driver many times aned I still have the problem... Any ideas ?
Thanks in advance for your answer !

  • Hi Nathalie K, I'm sorry to hear that you are experiencing problems with the tablet. May I know if the driver shows "connected" when your pen is not recognized. Before you reinstall the driver, have you uninstalled it first? By the way, what's the version of the driver you are using. It would be much appreciated if you could take a video that can show the problem clearly (upload to Dropbox or Google drive would be preferred and please grant permission to anyone who has the link to view it). You can use your phone in taking the video provided that we can clearly see both your screen and your pen.

    Best Regards,

    HUION Customer Support

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