La pantalla funciona pero no muestra proyecta

Tengo una kanvas 13

conecte el monitor al computador y se ve en blanco o con unas rayas moradas si funciona la pantalla para dar clic pero no proyecta la pantalla.
se prende y se apaga

  • Hi Cafe.123, I'm sorry to hear that you are experiencing problems with the tablet. May I clarify with you if the issue happened on HUION logo interface. It would be much appreciated if you could take a video that can show the problem clearly since turning the pen display on. Rest assured that we will sort it out.

    Best Regards,

    HUION Customer Support

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