Solved
kamvas 16 showing static
when ever i try to set on my tablet it shows for a second my screen and then imedietly goes static i dont know why but it works fine with my old computer and i have tried to re plug it and restard my computer but it just does not seem to work
on a side note every thing else seems to work fine
Hi imaginary madness, I'm sorry to hear that you are experiencing problems with the tablet. Rest assured that we will sort it out. Please kindly provide us with the following information:
1. Product serial number (from the back of the unit)
2. A video that can show the problem clearly and the cable connection between your computer and Huion pen display(upload to Dropbox or Google drive would be preferred and please grant permission to anyone who has the link to view it). You can use your phone in taking the video provided that we can clearly see both your screen and your pen.
Best Regards,
HUION Customer Support
Hi, I'm glad that your issue has been resolved. Feel free to contact us again through service@huion.com whenever you need our assistance.
Best Regards,
HUION Customer Support