Huion Kamvas 24 4k does not recognize pen while using HDMI on MAC OSX
The screen turns on just fine but will not recognize any input by the pen while using HDMI. I have uninstalled and reinstalled the latest drivers. The pen works fine with the same device paired via USB C. Any advice?
Hi Anok Black, May I clarify with you if the pen can not be recognized when you connect the tablet with separate HDMI cable, USB-C cable and power cable but it can be recognized if you use full-featured USB-C cable and power cable? It would be much appreciated if you could take a video that can clearly show how you connect the tablet to your computer/laptop (upload to Dropbox or Google drive would be preferred and please grant permission to anyone who has the link to view it). We assume there is something wrong with cable connection.
Best Regards,
HUION Customer Support