Pen tracking

Hi, I just bought a Huion Kamvas pro 12 and I'm having a problem with the pen tracjing feature. So I'm working with a Mac (2015) with Monterey 12.4, and I installed the huion driver for this tablet and everything works well expect the pen, what happens it's that the cursor doesn't follow the pen, for example If the cursor is on the left side and I click the pen on the right side the cursor doesn't follow the pen, it stays where it was and moves there, If i want it to move I have to grab it with the pen and them move it myself. I have calibrated the screen several times and searched a thousand websites but I couldn't find anything about what it's happening
  • Hi Alejandra, I'm sorry to hear that you are experiencing problems with the tablet. May I know what version of the driver you are using. Try to uninstall and reinstall the driver to check if the issue still exists. By the way, would you mind taking a video that can show the problem clearly (upload to Dropbox or Google drive would be preferred and please grant permission to anyone who has the link to view it). You can use your phone in taking the video provided that we can clearly see both your screen and your pen.

    Best Regards,

    HUION Customer Support

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