Kamvas 16 Pen Buttons malfunction


 I have Huion Kamvas 16 for a year now and suddenly the buttons on the pen stopped working. Not only that, but when my thumb touches them the pen itself stops responding to the tablet until I lift my finger (Button does not need to be pressed, just touched). Please help.
 Thank you in advance

  • Hi Christopher Robin, thank you for your feedback. I'm sorry to hear that you are experiencing problems with the tablet. We have replied to you via email, please kindly check.

    Best Regards,

    HUION Customer Support

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