Solved

I have a problem with my stylus (Kamvas Pro 13)

Hi. My stylus had a problem with his nib. The problem is that the nib is inside the pen! And it can't get out!

Can you guys help me?

  • Hi Arthur Ghion, May I know if the pen has accidentally dropped. If the nib snap inside the pen, it is difficult to get the snapped nib out. By the way, there is a nib clip inside the pen, you can use it to get the nib out of the pen.



    Best Regards,

    HUION Customer Support

  • Well, that happend a long time ago. I dosen't used very much the kamvas, so i wasn't paying too much atention through all this, until one day, i decided to use the kamvas, and the nib wasn't there! I think it started to wear out beacuse it passed a really long time so, i dont know if it dropped off the table or something else.




  • Hi Arthur Ghion, May I have a picture of your pen nib.


    Best Regards,

    HUION Customer Support

  • image


  • Hi Arthur Ghion, Thank you for your picture. I am afraid that you could not easily get the nib out according to the image. How about buying a new pen? Your tablet model is kamvas pro 13, so PW507 is compatible with the tablet.


    Best Regards,

    HUION Customer Support

  • Thank you!


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