I have a Kamvas Pro 22 GT221 "device Disconnected"
Hello! I have a Kamvas Pro 22 GT221 that one day it occurred to him to stop working!! The famous phrase "device disconnected" appears in the driver dialog box. I have this problem for more than 1 year...
Best of all is that sometimes it does connect!! But they are the fewest times.
I already did everything: I changed the USB cable, I changed the computer, I changed the driver, I reinstalled windows 8, 10, etc, etc. The problem continues.
The tablet was bought in the USA but I live in Argentina. The Huion representative in Argentina does not have a repair service in the country. What can be done???
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Hi Pablo Pereyra, Since you have done all troubleshooting steps, we assume there is an issue with the tablet. I am sorry but please be kindly noted that your order was made two years ago, it has been over one-year warranty. No worries, we recommend you two types of kamvas 22 Series.
You can get a discount for Kamvas 22, here is the link: https://store.huion.com/products/kamvas-22-series?vid=560
You can have Kamvas Pro 22(2019) for free shipping, here is the link: https://store.huion.com/products/kamvas-pro-22-2019?vid=77
Best Regards,
HUION Customer Support