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My pen tablet does'nt working anymore in my phone

Blueiss

started a topic 6 months ago

I using huion h430p for drawing in my phone. Now my pen doesn't work on my phone anymore but strangely when I try it on another phone it still works, is the problem on my phone? Sadly it's kinda frustrating for me...

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Orliza Amodia
said 6 months ago
Hi Blueiss, I understand how you feel. Did you use the same OTG adapter with the other phone? If you used a different adapter, it is possible that the adapter may be faulty. But if you used the same adapter, try to check the following:
1. If your pen works outside the drawing app or on another drawing app.
2. Uninstall and reinstall the drawing app (please save a backup of your files before doing so)
3. Try using a different drawing app.
4. Use a different OTG adapter on your phone.
5. Use a different cable.
6. Try clearing your phone's cache and cookies.
Best Regards,
HUION Customer Support