No signal problem

J

Jamie paw

started a topic over 1 year ago

The huion kamvas 13 usb c to usb c is only charging and says no signal , whenever I connect it to my android device (realme x android 11 )

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Orliza Amodia
said over 1 year ago

Hi Jamie paw, after checking your phone's specs, I'm sorry to let you know that your phone is not compatible to work with our Kamvas 13 since it doesn't have a desktop feature. And your phone's USB-C port can only handle data and power connection; not including display connection. This is the reason why your tablet is showing "no signal".
For your reference, here are the lists of devices that work with Kamvas 13 using the USB-C to USB cable: List of Compatible Devices Support USB-C to USB-C Connection with Huion Displays.

Best Regards,
HUION Customer Support

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