Pen buttons 2/3 don't work under Mouse Mode

Amarildo

started a topic almost 2 years ago

Hi,

Recently I purchased a Huion H320M. It works well, however if I enable "Mouse Mode" then the pen's Buttons 2/3 stop working correctly. I need these buttons to work properly, I'm a 3D Artist who works mainly in Autodesk Maya and Substance Painter, so binding the pen's buttons 2/3 to "Middle Mouse" and "Right Mouse" are absolutely necessary for my workflow. But they don't work if I enable "Mouse Mode", only if this functionality is disabled.

I recorded a video of the problem here: https://www.youtube.com/watch?v=1sZpaYTvMjM

Is there anything else I can try besides trying new/old drivers and unplugging the device? Nothing seems to work.

Thank you

O

Orliza Amodia
said almost 2 years ago
Hi Amarildo, I'm sorry for the late reply. Thank you for explanation and videos both here and in your ticket. We've just recently released a new driver version. Please try the driver that you can download from this link: Huion Driver_15.5.1.390.
Just a reminder, before installing this new version:
1. Make sure to properly uninstall all tablet drivers you've currently installed on your computer; whether from us or other brands. It is best to restart your computer after uninstalling your tablet driver.
2. Make sure that you disconnect your tablet from your computer while installing the driver.
3. Switch off your antivirus and close all your drawing programs while installing the driver.
4. After you've installed the driver, you can then switch on your antivirus, open your drawing programs, and connect your tablet to your computer.
Best Regards,
HUION Customer Support