Solved

After installing the Huion drivers, switching between user accounts in Windows is extremely slow.

Matthew Yakligian

started a topic 10 months ago

After installing the Kamvas Pro 12 drivers, switching between user accounts in Windows takes around 30 seconds. Uninstalling the drivers fixes the problem.

Here are my PC specs:

Processor: AMD Ryzen 9 3950X 16-Core Processor 3.70 GHz

Installed RAM: 64.0 GB

System type: 64-bit operating system, x64-based processor

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Petr Hochmal
said 9 months ago

I am having the same problem, switching between user accounts takes exactly 30 seconds. When I uninstall or disable "HUION HID" device, problem disapears.

Mini PC NUC11PHBi7 with Windows 10 21H1 (19043.1348) installed
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Matthew Yakligian
said 9 months ago

That happens to me, but after uninstalling the driver, I can't use the tablet.
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Orliza Amodia
said 9 months ago
Hi Petr Hochmal and Matthew Yakligian, kindly provide the following so we can better assist you:
1. Version of the tablet driver you've installed
2. Your tablet's firmware which you can find when you click on the tablet driver's settings then "Device" if you're using version 15 of our driver. If you're using Version 14, please follow the steps in this article: How To Know My Huion Pen Tablet/Display Firmware Version and Have It Update Properly?
3. Are you using a desktop or laptop?
4. Your computer model
Best Regards,
HUION Customer Support
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Matthew Yakligian
said 9 months ago

Hello, I uninstalled the driver, then reinstalled it and it worked!
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Orliza Amodia
said 9 months ago

Hi Matthew Yakligian, thank you for the update. Glad to know that it's working fine now.

Best Regards,
HUION Customer Support