Huion Tablet App is crashing and causing the problem on M1 Mac

Kim

started a topic almost 2 years ago

I replaced my M1 Mac but I keep having a pink screen of death after I got Huion Tablet App. Im using Big Sur 11.4, Driver_15.4.8.172 for Mac, and using Kamvas 13. At this point, it is very clear that Huion is the main issue. And yet you are not willing to fix it. This is not the first time asking for help but you keep asking me to connect the cable properly. You better fix the issue asap.

Screen Shot ...

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Orliza Amodia
said almost 2 years ago

Hi Kim, I'm sorry to know about your driver issue. Kindly uninstall the current driver version you have and install the one attached. Please do let us know if you still encounter any issues with your Kamvas 13 when using the attached driver.

Best Regards,
HUION Customer Support

dmg
HuionTablet_...
(9.59 MB)
K

Kim
said almost 2 years ago

Hi,

It starts crashing since March so I dont think an old driver would solve this problem.

Thanks
O

Orliza Amodia
said almost 2 years ago

Hi Kim, the driver version I've attached previously is a new one which has not been officially released yet. Have you tried it? Is it still crashing? If it still does, can you please take a video of it so we can check further? Please use your phone in taking the video so we can clearly see the driver and your tablet. Thanks!

Best Regards,
HUION Customer Support
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Kim
said almost 2 years ago

Hi,

I will test it and let you know.

Thanks.