Unable to uninstall Driver_15.3.19.174

Majka Sakowicz

started a topic over 2 years ago

Hello
I've recently downloaded newest driver version for Huion Kamvas 16 pro, but the driver wasn't working well, the cursor was jumping across monitors, making it impossible to use, so I wanted to uninstall the driver and install an older version. Each time I tried to uninstall the driver I was getting an error message, saying there are missing files. (screenshots in attechments)
I'm unable to work with the older drivers, they either don't start at all or there's no pen pressure, it seems they won't work as long as this new one is still on my laptop. How should I uninstall driver_15.3.19.174?

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Orliza Amodia
said over 2 years ago
Hi Majka Sakowicz, please follow the steps below:
1. Open Control Panel > Programs > Uninstall a Program
2. Check whether HuionTablet is among the list of applications. If it is, right-click on it and click "Uninstall/Change"
3. Make sure there are no other applications related to Huion on the list
4. Go to: C:\Program Files and delete the HuionTablet folder
5. Restart your computer
6. Download and install the same driver version. Make sure that your tablet is not connected to your computer while you install the driver and your antivirus is turned off.
Best Regards,
HUION Customer Support