My HS610 dosent connect

i check if my mac was the problem but everything i connect to it it works but when i want to connect my Huion it doesn't work the white light doesn't turn on. what is happening ?

  • can somebody help me? this is an emergency! thank you!



  • Hi Fernando Jesus Quiroga Avalos, have you installed the driver? If you have, kindly check whether it shows "Device connected". If you have not, please download and install the driver from this link, Huion HS610 Graphic Tablet Drivers and follow the instructions on how to properly install the driver from this link, How to Install Huion Driver on MacOS


    If you have properly installed the driver but still have the issue, please try the following:

    1. Plug your tablet to a different USB port on your computer
    2. Use a different cable
    3. Connect to a different computer, if you have access to another unit to see if the tablet works or not


    Best Regards,

    HUION Customer Support

  • yeah i tried all USB ports on my computer


    i used a different cable


    and i tried my dad's and brothers computers and it doesn't work


    the white dot that appears on my tablets doesn't turn on


    and i have the latest driver

  • Hi Fernando Jesus Quiroga Avalos, it is unfortunate to know that. We will further assist you through your ticket since we would need to ask specific information from you.


    Best Regards,

    HUION Customer Support

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