Huion Kamvas 13 screen flashing
Hello, I recently brought a Huion Jambs 13 but when i plugged it into my laptop it worked well for the first few seconds but after a minute, it suddenly started flashing saying something is wrong with the HDMI. Whenever I unplug and plug it back in, it does the same thing, how do i fix this?
Hi axel // Animatic 30%, kindly follow the steps below:
Best Regards,
HUION Customer Support
Hi, I have this exact same issue with the flashing and disconnecting/reconnecting. Tried everything above and nothing works
I also have this same issue, I've done all of the above as well.
Hi Dontez, I'm sorry to hear that you are experiencing problems with the tablet. May you kindly provide the following information.
Best Regards,
HUION Customer Support
Serial number: L56051794302
Order Number: 112-7783638-1790613 (Amazon)
Driver Version: V15.5.6.433
Hi Dontez Jones, thank you for your video. May I know if you plug the power cable in separately when you use full featured USB C to USB C cable? I could not see the red cable of 3in1 cable in the video. Please try to plug the power cable in as well when you use full featured USB C to USB C cable. Have you tried to connect the tablet to your laptop by using 3in1 cable? Does the issue also occur with 3in1 cable?
Best Regards,
HUION Customer Support
Hi Dontez, thank you for your reply. Would you mind purchasing a USB adapter. We think the flashing is caused by not enough power.
Best Regards,
HUION Customer Support